Our Terms of Business


Important Notice on Credit Card Processing
from this Website

Our credit card processing secure server facilities are provided by Globecharge. The actual processing is carried out on an electronic terminal which removes the risk of order duplication. Fraudulent transactions are also rare because credit/debit card detail is verified against the cardholder's postcode, house number and security code. If we have a concern as to the origins of a transaction we undertake a full name and address clearance with our card processing provider. Attempted fraudulent transactions are checked and investigated by 'CardAware'.

Terms of Business

All prices quoted exclude VAT. All scales are dispatched . We fulfil orders within 14 days from date of receipt but most products are dispatched on day ordered. If we are out of stock we will advise you by email. 99% of the items displayed are available for immediate delivery.  Credit card transaction is completed at the point of dispatch for telephone orders and point of order for on-line orders. Special orders are billed at time of order.

Overseas customers must pay VAT (Value Added Tax) for goods shipped for delivery in the UK. Orders will have VAT added by Weighways automatically if the customer has submitted an order as an overseas customer for UK delivery.

Overseas customers who specify "Local Delivery" when the order is in fact for overseas delivery will have the additional postage charged automatically by Weighways.  Credit card statements will show the transaction as 'P.J.Ford & Associates Ltd'.